Privacy Policy

TheVaultPDF is based in the Netherlands and complies with the EU General Data Protection Regulation (GDPR). For customers in the United States, United Kingdom, Canada, and Australia, we also respect applicable local privacy regulations.

What we collect

We collect only the data necessary to process your order and deliver your download:

• Your email address (for delivery and order confirmation).
• Billing information processed securely by our payment provider — we do not store card details.
• Basic analytics (anonymized) to understand how visitors use the site.

How we use your data

• To deliver your purchased PDF files.
• To send order confirmations and customer-service replies.
• To comply with legal and accounting obligations.

Your rights

You have the right to access, correct, or delete your personal data, and to request a copy of the data we hold about you. To exercise these rights, email hello@thevaultpdf.com.

Data sharing

We never sell your data. We only share it with trusted processors required to fulfill your order (payment processor, email delivery, hosting). All processors are GDPR-compliant.

Retention

We keep order records for as long as legally required for tax and accounting purposes, then delete them.

Contact

For any privacy question, contact hello@thevaultpdf.com.